Usernames as well as passwords are case sensitive. And there are no spaces.
The "G" and "R" are capitalized and there is no space between the first and last name.
The password can’t be copied, and pasted in, you must type it in.
Please be very careful to follow these hints.
Copy the link that appears below. You should be able to select it, right-click, and copy.
Then open your web browser and paste it into the address bar, and press Enter.
That will take you to the Safe Sanctuaries login page. You may want to “Bookmark” this page so you can return to it very easily, later.